Kilian Insurance Brokers are FAIS compliant (meaning that our Employees comply with the regulations of the new Insurance Act for Insurance Brokers) Kilian Insurance Brokers are registered with the Insurance Brokers Council (IBC) which means that our code of conduct is :. To conduct business in good faith and with integrity To honour the confidentiality of all information communicated to, or obtained by the client. Where business entails the assessment or acceptance or any risk by an underwriter, to obtain all material information from the client and to communicate the same to the underwriter / Insurer. To render services or advice only in connection with matters or products about which the member is informed and knowledgeable. Not ever to act in a manner which may harm the image of the IBC or its members. To adhere to this code, the constitution of the IBC and to any other relevant statutory enactment.

Some of the challenges that KIB as a brokerage face are as follows: To establish and reinforce the positioning of our Insurance Service. To create awareness about KIB as a Competitive player in the insurance Sector. To effectively communicate the KIB offering to current and Prospective clients. Identifying client's needs and wants, to persuade the client to buy the Personal service of a Broker and the Product/s we offer. To effectively develop and enhance the KIB image. To Increase Revenue and client base. Reminding clients and potential clients about KIB's services on an ongoing basis. To develop long-term relationships with target markets with the resultant client loyalty and retention. To inform and motivate staff to perform. To negotiate the lowest possible premium with insurers for the individual, as well as companies. To keep Premiums as low as possible, regardless of Claims.